Gradient MSP and Roviret: Two Different Jobs

Gradient shows you your margins.
Roviret shows clients your work.

Gradient MSP gives your leadership team financial clarity on every client relationship. But your clients are not looking at your margin stack. They need a monthly report showing what you delivered. Roviret closes that communication gap automatically, without disrupting Gradient or anything else in your stack.

Get My Free Sample Report → Fully formatted sample in 48 hours. No system access required to start.
Different jobs Gradient is internal financial ops. Roviret is external client communication.
0 manual exports required from your team once Roviret is live on your PSA and RMM
$800/mo flat rate for your full client roster, no per-client charges

Knowing your margins is not the same as showing clients your value.

Gradient MSP solves a real problem: MSPs often do not know which clients are profitable and which are eroding margin. Once you have that clarity, you can make better decisions about pricing, staffing, and client mix. That is genuinely useful. But Gradient's audience is your leadership team, not your clients.

Your clients need something different. They need a monthly report that shows them the tickets resolved, the SLA results, the projects completed, and the security status of their environment. That report does not come from Gradient. It comes from your PSA and RMM data, formatted for a business owner, delivered on a fixed schedule. That is exactly what Roviret does.

Get My Free Sample Report →
Gradient solves an internal problem, not a client communication problem
Gradient tells you what each client costs your business. It does not tell each client what your business delivered to them. Those are two separate conversations with two separate audiences.
MSPs using Gradient still produce client reports manually
Financial clarity on your client base does not eliminate the labor of assembling and delivering monthly reports. That work still falls on your account manager or vCIO every month.
Strong margins do not protect you at renewal without proof of delivery
A client who has not received consistent monthly reports has no record of what you did over the year. When renewal comes, they are evaluating on perception, not evidence. That is a position you can change.
Client-facing reports require a different data layer
Gradient works from financial data. Client reports need PSA and RMM data: ticket volume, SLA adherence, response times, endpoint health. Roviret connects directly to those sources.

Gradient is for your finance team. Roviret is for your clients.

Both tools serve MSPs. Neither replaces the other. Gradient shows you your business. Roviret shows your clients what your business delivered.

Gradient MSP Roviret
Primary purpose Internal margin analysis Client-facing reporting
Client-facing branded PDF reports No Yes
Automated monthly delivery to clients No Yes
Plain-English executive summary for clients No Yes
PSA/RMM data integration Yes - for financial modeling Yes - for client reports
Fixed monthly cost Separate pricing $800/month flat
Two audiences, two tools, no overlap

Gradient answers the question your CFO asks: which clients are profitable? Roviret answers the question your client asks: what did you do for us this month? These are different questions asked by different people, and neither tool can answer both.

High-margin clients still churn without visibility

Knowing a client is profitable does not protect that client relationship at renewal. If the client does not receive consistent reports showing what you delivered, the relationship is built on goodwill rather than documented value. Goodwill is a poor retention strategy.

The math on manual reporting is simple and uncomfortable

At 20 clients and 2+ hours per report, monthly reporting costs your team 40+ hours of labor every month. At a conservative $75 per hour, that is $3,000 per month in people cost for a task Roviret handles at $800/month flat.

Roviret adds the client-facing layer your stack is missing.

01

Connect to your PSA and RMM

Roviret integrates directly with ConnectWise Manage, Autotask, and Halo PSA, as well as NinjaRMM, Datto RMM, and N-able RMM. All connections use read-only API access. An NDA is signed before any connection is made. Nothing in your existing stack changes.

02

Build your branded template

We build your PDF report template with your logo, brand colors, and data mapping per client account type. Reports look like they came from your company, not from Roviret. Each client gets metrics relevant to their environment, not a generic data dump.

03

Deliver every month, automatically

Reports pull from your PSA and RMM at month-end and go out to clients on your fixed schedule. No one on your team exports data, formats a document, or manages delivery. Gradient continues handling your internal financials. Roviret handles your client communication.

Get My Free Sample Report →

Want more detail? Read our full guide to MSP reporting automation.

Get a free sample report built from your PSA and RMM data

Tell us your PSA and RMM. We build a fully formatted sample in 48 hours. No cost. No disruption to Gradient or any other tool in your stack.

  • Works with ConnectWise Manage, Autotask, and Halo PSA
  • Works with NinjaRMM, Datto RMM, and N-able
  • Read-only access only. We cannot write to your systems.
  • NDA signed before any connection
  • $800/month flat for your full client roster after setup

Questions worth asking before you fill out the form.

Does Roviret replace Gradient MSP?

No. Gradient MSP and Roviret solve different problems. Gradient is a financial operations tool that shows you profitability per client, per seat, and per stack item. Roviret is a client-facing reporting service that delivers branded monthly PDFs to your clients. They serve different audiences and work better together than either does alone.

What does Roviret do that Gradient MSP does not?

Gradient tells you what each client costs your business. Roviret shows each client what your business delivered to them. Gradient's audience is your leadership team. Roviret's audience is your clients. The data sources are different, the format is different, and the purpose is different. Gradient works from financial data; Roviret works from PSA and RMM data to produce plain-English monthly reports for business owners.

Can I use Gradient and Roviret together?

Yes, and this is the intended use case. Gradient gives your team internal financial clarity. Roviret gives each client a monthly record of what you delivered. Together, they close both gaps: you know your margins and your clients know your value. There is no overlap between what the two tools do.

What does Roviret cost compared to building client reports manually?

Manual client reporting typically costs between $3,000 and $5,000 per month in labor at a 20-client MSP when you account for time spent exporting PSA data, formatting documents, writing narratives, and managing delivery. Roviret costs $1,500 one-time for setup and $800 per month flat for your full client roster, with no per-client fees. A free sample report is available in 48 hours with no system access required to get started.

What happens after we get the sample?

If the sample looks right, we scope the full setup. The $1,500 one-time setup fee covers the API connections to your PSA and RMM, data mapping across your client roster, and your branded template build, typically completed in 30 days. After that, reports run automatically every month for $800/month flat. No per-client fees, no long-term contract required. If the sample does not look right, there is no further obligation.