Medical practices, dental offices, and clinics need a monthly record of what their IT provider did, what stayed secure, and whether the systems holding patient records stayed up. Roviret delivers that report automatically, every month, branded to your MSP.
Healthcare clients are not evaluating your MSP the same way a retail shop does. Their environment contains protected health information. Their regulators are the Office for Civil Rights, not just a dissatisfied owner. When a HIPAA audit happens, or a breach investigation starts, the first question is: what documentation exists showing that IT was actively managed?
If your answer is "we were on top of everything" without a paper trail to support it, that is a problem for your client. It also makes you look like a liability instead of an asset.
Most MSPs serving healthcare clients are doing the right technical work. Patches are applied. Backups are running. Access controls are in place. But without a monthly report documenting that activity, none of it is visible to the practice manager, the compliance officer, or the board. Invisible work gets questioned. Documented work gets renewed.
Get My Free Sample Report →Healthcare clients do not just want good IT outcomes. They need a record of those outcomes. Roviret creates that record, automatically, every month.
| Without Roviret | With Roviret | |
|---|---|---|
| Monthly compliance status summary | Not sent | Delivered automatically |
| Patch status documentation | Lives in your RMM, unseen | Included in every report |
| Security incident record | Available only if someone asks | Formatted and delivered monthly |
| EHR uptime visibility | Not communicated | Called out per system |
| Plain-English summary for office managers | No | Yes, every report |
| Time your team spends on reporting | Hours per client per month | Zero |
| Reports branded to your MSP | Not applicable | Yes |
We connect to your stack via read-only API. NDA signed before any access. Supported PSA platforms: ConnectWise Manage, Autotask, Halo. Supported RMM platforms: NinjaRMM, Datto RMM, N-able. This step takes 3 to 5 days. We cannot write to or modify anything in your systems.
We build your branded report template. For healthcare accounts, we configure the sections that matter: HIPAA-relevant security activity, patch compliance, backup integrity, and EHR uptime. Every report leads with a plain-English executive summary written for the practice manager, not a technician.
Reports go out automatically every month. You review and approve before delivery, or we send directly to clients. Nobody on your team builds, formats, or exports anything. Maintenance is included in the monthly retainer. When APIs change, we handle it.
Tell us your PSA and RMM. We build a fully formatted sample in 48 hours. No cost. No access to your live systems needed.
Roviret reports include the information a healthcare practice needs to show its compliance posture each month: patch status, threat detections and outcomes, failed login attempts, and backup integrity. These are monthly snapshots, not a HIPAA audit. But they give a practice manager or compliance officer a consistent paper trail showing IT activity was monitored, patched, and reviewed. That documentation matters when questions arise, whether from an auditor, a new administrator, or a breach investigation.
That is exactly who the reports are written for. Every report opens with a plain-English executive summary that describes system health, any incidents resolved, and compliance status without requiring the reader to know what MTTR means. Technical detail is included for those who want it, but the first section reads like a business update, not an IT dashboard. Office managers get what they need to approve your invoice with confidence.
Yes. Reports include uptime data for critical systems in your clients' environments. If a medical practice runs Epic, Athenahealth, or another EHR, uptime for those systems can be called out specifically in the report. The practice administrator sees whether the EHR was available and whether any downtime was logged and resolved. For a clinical environment where downtime means lost access to patient records, that visibility matters.
Setup covers API connections to your PSA and RMM, data mapping for your healthcare client accounts, and the branded template build. The one-time setup fee is $1,500 and the process typically completes in 30 days. After that, reports go out every month for $600 flat, covering your full client roster. There are no per-client fees and no long-term contract after the initial onboarding period.