Automation
MSP Reporting Automation: The $5,250/Month Problem Most MSPs Ignore
MSP reporting automation cuts a $5,250/month labor cost to $800. Here is the real math, the tool comparison, and how to get there.
Read article →Most tools in this category help your team see data. Only one category delivers a finished, branded report to every client automatically every month. This page covers the difference and helps you choose the right tool for what you actually need.
Both categories get called "MSP reporting software." One produces reports. The other helps your team build them. That distinction determines whether reports actually reach your clients.
If clients are not receiving a formatted, branded document every month without your team doing any work, you have a dashboard tool, not a reporting service.
Six tools commonly evaluated for MSP client reporting. The gap between what each tool does well and what it leaves undone determines whether reports reach clients.
Five capabilities that determine whether clients receive a finished report each month.
| BrightGauge | CloudRadial | ConnectWise | Roviret | |
|---|---|---|---|---|
| Client-facing branded PDF | No | No | No | Yes |
| Automated monthly delivery | No | No | No | Yes |
| Zero team maintenance | No | No | No | Yes |
| Fixed monthly pricing | Per user | Per client | Bundled | $800 flat |
| Done-for-you setup | No | No | No | Yes |
Every new client means a new dashboard build. BrightGauge, CloudRadial, and ConnectWise native reporting all require per-client configuration. Roviret adds new clients to the delivery queue without additional setup on your end.
Portal adoption depends on client behavior you can't control. A report pushed to a client inbox every month requires nothing from them. The format matters: a readable PDF wins over a login link every time.
When ConnectWise or NinjaRMM updates their API, dashboard tools break until someone on your team fixes them. With Roviret, API maintenance is included in the monthly retainer. You file nothing.
We connect to your stack via read-only API. NDA signed before any access is granted. Supported platforms: ConnectWise Manage, Autotask, Halo, NinjaRMM, Datto RMM, and N-able. We cannot write to or modify anything in your systems.
We build your branded report template with your logo, your colors, and your client data laid out for a business owner to read without a tutorial. Metrics are mapped per account type so reports feel specific, not like a default export from a dashboard tool.
Reports go out automatically every month on a fixed schedule. You review and approve, or we send directly. When PSA updates change API behavior, we fix it without you filing a ticket. That is the operational difference between a service and a platform.
Tell us your PSA and RMM. We build a fully formatted sample in 48 hours. No cost. No system access needed to get started.
MSP reporting software helps managed service providers track and communicate service metrics to clients. Tools fall into two categories: dashboard platforms your team monitors internally, like BrightGauge and Liongard, and automated reporting services that produce and deliver formatted PDF reports to clients on a fixed schedule, like Roviret. Most MSPs need the second category but buy the first.
Roviret is the only done-for-you MSP reporting service that connects to your PSA and RMM, generates a branded PDF report, and delivers it to every client automatically each month. Unlike dashboard tools, Roviret requires no internal build time and no ongoing maintenance from your team. Setup is $1,500 one-time and ongoing service is $800/month flat.
BrightGauge is a dashboard builder your team operates. It surfaces internal operational data in real time. Roviret is a service that produces and delivers finished, branded PDF reports to your clients every month with no work from your team. They solve different problems: BrightGauge gives your ops team visibility; Roviret gives your clients proof of value.
ConnectWise Manage has Report Writer and dashboard tools, but they are designed for internal operations, not client-facing delivery. They produce raw data views that require a technician to interpret. Roviret pulls ConnectWise data and turns it into a formatted PDF that a business owner can read in 5 minutes without calling you.
Dashboard tools like BrightGauge and Liongard charge per user or per integration, typically $200-$800/month. CloudRadial charges per client portal. Roviret costs $1,500 one-time for setup and $800/month flat for your entire client roster with no per-client fees and no team maintenance required.