If you are looking for a Syncro alternative for client reporting, Roviret fills the gap Syncro was never built to close. Syncro keeps your tickets moving, invoices going out, and endpoints monitored. Roviret connects to your PSA and RMM, pulls that operational data, and delivers a branded PDF report to every client automatically.
MSPs looking for a Syncro alternative for client reporting quickly find the issue is not Syncro specifically. Syncro consolidates ticketing, billing, remote access, and RMM monitoring into one platform - fewer logins, fewer integrations to maintain. That consolidation is genuinely useful. But Syncro's reporting surfaces were built for your team, not for the business owner who wants a plain-English summary of what their IT spend bought them this month. The ticket data, the patch status, the endpoint health summary - all of it lives in Syncro. None of it reaches the person who signs your contract. That is not a criticism of Syncro. It is a feature boundary: Syncro manages your operations. Roviret handles the client communication those operations should generate.
Get My Free Sample Report →Syncro manages your operations. Roviret delivers the polished client reports those operations should produce.
| Syncro | Roviret | |
|---|---|---|
| PSA ticketing | Yes | No |
| RMM monitoring | Yes | No |
| Billing and invoicing | Yes | No |
| Remote access | Yes | No |
| Automated monthly client reports | No | Yes |
| Branded PDF delivery to clients | No | Yes |
| Scheduled report delivery | No | Yes |
| ConnectWise Manage integration | No | Yes |
| Autotask integration | No | Yes |
| Halo PSA integration | No | Yes |
| Syncro PSA integration | N/A | Not currently |
Note: Roviret currently integrates with ConnectWise Manage, Autotask, and Halo on the PSA side, and NinjaRMM, Datto RMM, and N-able on the RMM side. Syncro is not in our current integration list. If you run Syncro as your primary PSA and RMM, get in touch and we will tell you honestly what is and is not possible.
We sign an NDA, then connect to your PSA (ConnectWise Manage, Autotask, or Halo) and RMM (NinjaRMM, Datto RMM, or N-able) via read-only API. This takes 3 to 5 days and requires nothing beyond sharing API credentials once.
We build your branded template with your logo, colors, and each client's data mapped correctly - reports look like they came from your company, not a third-party tool.
Reports generate automatically every month - you review before delivery or we send directly to clients. Nobody on your team touches a spreadsheet, and ongoing maintenance is included.
Tell us your PSA and RMM. We build a fully formatted sample in 48 hours. No cost. No system access needed to get started.
No. Syncro handles ticketing, billing, remote access, and RMM monitoring - keep using it for all of that. Roviret handles the one thing Syncro was not built for: producing and delivering a formatted monthly report to each of your clients. The two tools are complementary.
Not at this time. Roviret's current PSA integrations are ConnectWise Manage, Autotask, and Halo. RMM: NinjaRMM, Datto RMM, and N-able. If Syncro is your only platform, reach out and we will tell you honestly what options exist.
A fully formatted PDF with four sections: an executive summary in plain English for the business owner, service desk performance with ticket volume and SLA adherence, security and compliance showing threats blocked and patches applied, and backup and continuity with success rates and failures resolved. Branded to your company. Built in 48 hours - no access to your live systems needed for the sample.
If the sample looks right, the $1,500 one-time setup fee covers API connections, data mapping, and your branded template build - typically 30 days. After that, reports go out automatically every month for $800 flat, covering every client on your roster. No per-client fees. If the sample does not look right, there is no further obligation.