Attorneys are trained to evaluate evidence. When a managing partner reviews your MSP relationship, they want a record, not a reassurance. Roviret delivers a branded monthly report covering security, uptime, and access controls. Automatically. Every month.
Law firms handle privileged client communications, active case files, and confidential transaction data. When something goes wrong with a data environment — a breach, a ransomware event, a lost file — the first question from a client or a bar association is not "who did the IT work?" It is "what did your IT provider document?"
If the answer is a folder of invoices and a few email threads, that is a problem. Not just for the firm's liability posture. For yours. An MSP with no reporting trail looks like a vendor. An MSP that delivers a consistent monthly record of security activity, patch compliance, and uptime looks like a partner worth keeping.
Most law firms have a managing partner who makes the IT renewal decision. That person is not reading your RMM dashboard. They are asking one question: is our data environment under control? A monthly report that answers that question, in plain English, is the most direct thing you can do to protect that relationship.
Get My Free Sample Report →Law firms value documented performance over verbal assurances. Roviret creates a consistent monthly record that your legal clients can keep, reference, and show to anyone who asks.
| Without Roviret | With Roviret | |
|---|---|---|
| Monthly security activity summary | Not sent | Delivered automatically |
| Case management software uptime | Not communicated | Included per system |
| Access control documentation | Lives in your RMM | Formatted in every report |
| Incident record for legal review | Reconstructed if asked | Documented monthly |
| Plain-English summary for managing partners | No | Yes, every report |
| Time your team spends on reporting | Hours per client per month | Zero |
| Reports branded to your MSP | Not applicable | Yes |
We connect to your stack via read-only API. NDA signed before any access. Supported PSA platforms: ConnectWise Manage, Autotask, Halo. Supported RMM platforms: NinjaRMM, Datto RMM, N-able. This step takes 3 to 5 days. We cannot write to or modify anything in your systems.
We build your branded report template. For legal accounts, we configure sections around what managing partners actually read: security incident history, access control status, case management uptime, and patch compliance. The executive summary is written for a business reader, not an IT team.
Reports go out automatically every month. You review and approve before delivery, or we send directly to clients. Nobody on your team builds, formats, or exports anything. When APIs change or integrations need updating, we handle it as part of the monthly retainer.
Tell us your PSA and RMM. We build a fully formatted sample in 48 hours. No cost. No access to your live systems needed.
Reports for legal clients include an executive summary written for managing partners, security activity covering threat detections and outcomes, access control status showing which systems are protected and how, case management software uptime, patch compliance, and backup integrity. The language is plain and non-technical. A managing partner can read it and understand where the firm's data environment stands without needing to ask a follow-up question.
Lawyers evaluate relationships on evidence, not assertions. A managing partner who receives a monthly report showing documented security activity, uptime records, and resolved incidents has something concrete to evaluate. That is a different relationship than one where IT is invisible until something breaks. Monthly documentation turns your MSP from a vendor into a documented, accountable business partner. When renewal conversations happen, there is a record to point to.
Yes. Reports include uptime data for critical systems in your clients' environments. If a firm runs Clio, MyCase, or another case management platform, availability for those systems can be highlighted specifically in the report. A managing partner sees whether the system their team depends on for active matters was available and whether any issues were logged and resolved. For a firm where downtime means delayed client work and lost billable hours, that visibility matters.
Setup covers API connections to your PSA and RMM, data mapping for your legal client accounts, and the branded template build. The one-time setup fee is $1,500 and the process typically completes in 30 days. After that, reports go out every month for $600 flat, covering your full client roster. There are no per-client fees and no long-term contract after the initial onboarding period.