If you are evaluating a BrightGauge alternative, the core question is whether you want a tool to build reports with or a service that delivers them. Roviret connects to your stack and delivers a branded PDF report to every client, every month, without anyone on your team touching it.
The most common reason MSPs look for a BrightGauge alternative is that BrightGauge assumes you have someone to build dashboards, keep data connections live, and produce reports on a recurring schedule. Most MSPs don't have that person - or they did, and that person left. The platform sits licensed, the dashboards half-finished, and the reports still don't go out. The gap isn't the tool. It's the labor Roviret removes entirely.
Get My Free Sample Report →BrightGauge is a tool your team operates; Roviret is a service that operates for you.
| BrightGauge | Roviret | |
|---|---|---|
| Dashboard builder | Yes | No |
| Real-time data views | Yes | No |
| Customizable dashboard layouts | Yes | No |
| ConnectWise Manage integration | Yes | Yes |
| Zero build time from your team | No | Yes |
| Automated PDF delivery to clients | No | Yes |
| Zero ongoing maintenance required | No | Yes |
| Fixed monthly price | Per user | $800 flat |
| Done-for-you setup included | No | Yes |
We connect to your stack via read-only API - NDA signed before any access is granted. Supported platforms: ConnectWise Manage, Autotask, Halo, NinjaRMM, Datto RMM, and N-able. We cannot write to or modify anything in your systems.
We build your branded report template with your logo, your colors, and your client data laid out for a business owner to read without a tutorial. Metrics are mapped per account type so reports feel specific, not like a default dashboard export.
Reports go out automatically every month on a fixed schedule - you review and approve, or we send directly. When PSA updates change API behavior, we fix it without you filing a ticket.
Tell us your PSA and RMM. We build a fully formatted sample in 48 hours. No cost. No system access needed to get started.
Yes, and some MSPs do exactly that. BrightGauge serves your internal team - real-time dashboards, alerting, operational metrics. Roviret handles the client-facing output: the formatted monthly report that goes to the business owner who is not logging into any dashboard. If your staff relies on BrightGauge for internal visibility, keep it. Roviret does the one job BrightGauge doesn't: producing a finished, branded report and delivering it on schedule without your team doing the work.
Full onboarding typically takes 30 days, covering API connections, data mapping, and your branded template build. The $1,500 one-time setup fee covers all of it. To see the output before committing, we build a free sample in 48 hours using anonymized data - no live system access required.
A formatted PDF with four sections: an executive summary in plain English for the business owner, service desk performance with ticket volume and SLA adherence, security and compliance covering threats blocked and patches applied, and backup and continuity with success rates and resolved failures. Branded to your MSP, not to Roviret.
We fix it. Maintenance is included in the $800/month retainer. When ConnectWise or another platform changes their API behavior, we handle reconnection and remapping on our end - no ticket required from you. That is the core difference between a self-service tool and a done-for-you service.